Call Arizona Voters on Your Own Schedule
Phone banking is the new canvassing, and virtual phone banking is an effective way to connect with voters! In this action from Activate America, you will use a brief, easy-to-follow-script to survey Arizona voters through the CallHub automated dialing system.
You will reach out to registered, high propensity, likely Democrats who are not on Arizona’s Active Early Voting List (AEVL) to encourage them to enroll and receive mail ballots for all elections.
You can make calls on your own during the hours of 9:00 AM – 5:30 PM (Pacific) / 12:00 PM – 8:30 PM (Eastern), except on holidays. Expand the steps below for details.
Get started!
1. About the technology
How does it work?
CallHub automatically dials numbers through your computer. The recipient sees a phone number with a local area code. You do not need a cell phone or landline.
Learn more
Note: the videos linked below are from 2020 and may contain some outdated information, but the basic idea is still the same.
- Watch a 2-minute demo video or 10-minute overview video.
- Find more details in this 30-minute training video on CallHub features.
Technical requirements
- Browsers: CallHub works with Chrome (version 46 or higher), Microsoft Edge, Firefox, or Safari.
- Devices: You can use CallHub on your desktop computer, laptop, or iPad.
- Sound: You will need a microphone and speaker or earphone/earbuds with a microphone. Be sure to allow CallHub to use your microphone if asked.
2. Set up your Callhub account
You need to have a CallHub account with Activate America, even if you had an account with Flip the West in 2020 or another group. Please read these instructions from Activate America to get set up.
For New Callers
Set up your CallHub account on your browser:
- Enter a username and password, and find a way to keep track of them.
- On the first CallHub screen, enter your username and email address and click sign up.
- Check your email for a message from CallHub; open it and click the link.
- Set your password.
Log in to your CallHub account
On your device, open this link: https://app.callhub.io/login. Select Arizona AEVL Campaign 3-2.
3. Review the process
Before you start making calls, review the two sections below. Make sure you are familiar with the options you enter when you’re unable to reach the voter, and most importantly, practice the scripts and review the FAQs so you are ready to speak to voters and respond to their questions.
4. Response options when you cannot reach the voter
In CallHub, you will indicate which of these is true if you did not reach the voter:
| Response | Details |
|---|---|
| NOT HOME | Phone just rings, voice mailbox full |
| DISCONNECTED | Disconnected line |
| BUSY | Busy signal |
| CALL BACK | You’re told the person can’t come to the phone. |
| DECEASED | You’re told the person has passed away. |
| LANGUAGE | The person you reach doesn’t speak your language, if possible, make note of which language they do speak. |
| WRONG NUMBER | You are told that the number is incorrect or the voter’s name does not match what appears on CallHub, or you hear fax tones. |
| REFUSED | The person refuses to speak with you, is rude, or hangs up without answering any questions. |
| LEFT MESSAGE | Left voicemail. |
| MOVED | Person no longer resides at the address listed. |
| DO NOT CALL | The person asks to be removed from the list. |
5. Script
VOICEMAIL SCRIPT
Hi _______, my name is [FIRST NAME]. I’m a volunteer with Activate America calling to encourage you to join Arizona’s Active Early Voting List to receive a mail-in ballot for all elections this year!
You can easily sign up online at my.arizona.vote (“my dot arizona dot vote”) to ensure you have a safe, secure, and reliable option for voting in this year’s elections.
Thank you for being a voter!
LIVE VOTER SCRIPT
Hi, is [VOTER NAME] available?
My name is _______. I’m a volunteer with Activate America calling to encourage you to join Arizona’s Active Early Voting List (AEVL) to receive a mail-in ballot for all elections this year. As a registered voter, you can easily join the early voting list online.
Can we count on you to sign up to receive mail-in ballots for all elections this year?
YES
Great! You can easily sign up online at my.arizona.vote (“my dot arizona dot vote”) to ensure you have a safe, secure, and reliable option for voting in this year’s elections.
Thank you for being a voter!
NO/UNDECIDED
I understand. Voting by mail is a safe and secure way to cast your ballot. If you do decide to vote by mail, you can easily sign up online at my.arizona.vote (“my dot arizona dot vote”).
Thank you, and have a great day.
VOTING IN PERSON
Thank you for having a voting plan. If you change your mind, you can easily sign up online at my.arizona.vote (“my dot arizona dot vote”).
Thank you for voting!
ALREADY REGISTERED
Wonderful! Be on the lookout for your mail-in ballot to arrive in early July for the statewide primary on August 2.
Thank you for being a voter!
END OF CALL:
[Click HANG UP, make sure drop-down menus are filled out, then save.]
6. Responding to FAQs from voters
What is the Active Early Voting List (AEVL)?
Arizona’s Active Early Voting List (AEVL) is a way for voters to automatically get mail-in ballots for all of this year’s elections. Voters may also make a one-time request for a ballot to be mailed to them for any election.
Is the Active Early Voting List the same as the Permanent Early Voter List, or PEVL?
No, last year the Republican lawmakers changed what was known as PEVL to the Active Early Voter List. The change means voters may be removed from the AEVL if they do not cast their mail ballot in at least one election over the course of two consecutive election cycles. Voters will begin to be removed from the list in 2024.
Am I currently registered to vote?
You can check by going to my.arizona.vote (“my dot arizona dot vote”) and clicking Search for your voter registration.
I already requested an absentee ballot; when should I receive it?
Thank you for taking that step! The first day for counties to mail ballots to voters is July 6 for the primary election and October 12 for the general election. You can also track the status of your absentee ballot by visiting my.arizona.vote (“my dot arizona dot vote”) and clicking check the status of your ballot-by-mail/early ballot.
Can I return my ballot at a drop box or early voting site?
Yes, you may drop off your ballot at any ballot drop-box, drop-off location, or early voting location. You can find all voting and drop off locations on your county’s website. Ballots must be received by 7:00 p.m. on Election Day.
(optional) You can find contact information for the recorder’s office and elections department for all 15 of Arizona’s counties at https://azsos.gov/county-election-info.
Can I return my ballot on election day?
Yes, you can return your absentee ballot at an election day voting location in your county. You can find all voting and drop off locations on your county’s website. Ballots must be received by 7:00 p.m. on Election Day.
(optional) You can find contact information for the recorder’s office and elections department for all 15 of Arizona’s counties at https://azsos.gov/county-election-info.
Where can I find my local clerk’s office?
You can find your clerk’s office by going to azsos.gov/county-election-info.
Where can I find my polling place?
You can find your polling location by visiting my.arizona.vote (“my dot arizona dot vote”) and clicking Find your polling locations.
When are the elections?
Arizona’s primary election is on Aug 2, 2022. The general election will be on November 8, 2022.
Who’s on the ballot?
Various races will be on the ballot including US Senate, US House, Governor and other offices.
Do I need a witness?
No there are no notary or witness requirements for a mail-in ballot.
Are you a partisan organization?
I am volunteering with Activate America, an organization focused on holding and expanding the Democratic majorities in Congress.
