Call Pennsylvania Voters on Your Own Schedule
Phone banking is the new canvassing, and virtual phone banking is an effective way to connect with voters! In this action from Activate America, you will use a brief, easy-to-follow-script to contact Pennsylvania voters through the CallHub automated dialing system.
You will reach out to registered voters identified as likely Democrats who are not on Pennsylvania’s Annual Mail-In Voter List (AMVL) to urge them to join it to receive mail-in ballots in the primary and general elections.
You can make calls on your own during the hours of 12:00 PM – 8:30 PM (Eastern), except on holidays. Expand the steps below for details.
1. About the technology
How does it work?
CallHub automatically dials numbers through your computer. The recipient sees a phone number with a local area code. You do not need a cell phone or landline.
Note: the videos linked below are from 2020 and may contain some outdated information, but the basic idea is still the same.
- Watch a 2-minute demo video or 10-minute overview video.
- Find more details in this 30-minute training video on CallHub features.
- Browsers: CallHub works with Chrome (version 46 or higher), Microsoft Edge, Firefox, or Safari.
- Devices: You can use CallHub on your desktop computer, laptop, or iPad.
- Sound: You will need a microphone and speaker or earphone/earbuds with a microphone. Be sure to allow CallHub to use your microphone if asked.
2. Set up your Callhub account
You need to have a CallHub account with Activate America, even if you had an account with Flip the West in 2020 or another group. Please read these instructions from Activate America to get set up.
For New Callers
Set up your CallHub account on your browser:
- Enter a username and password, and find a way to keep track of them.
- On the first CallHub screen, enter your username and email address and click sign up.
- Check your email for a message from CallHub; open it and click the link.
- Set your password.
Log in to your CallHub account
On your device, open this link: https://app.callhub.io/login and select the PA AMVL campaign.
3. Review the process
Before you start making calls, review the two sections below. Make sure you are familiar with the options you enter when you’re unable to reach the voter, and most importantly, practice the scripts and review the FAQs so you are ready to speak to voters and respond to their questions.
4. Response options when you cannot reach the voter
In CallHub, you will indicate which of these is true if you did not reach the voter:
|NOT HOME||Phone just rings, voice mailbox full|
|CALL BACK||You’re told the person can’t come to the phone.|
|DECEASED||You’re told the person has passed away.|
|LANGUAGE||The person you reach doesn’t speak your language, if possible, make note of which language they do speak.|
|WRONG NUMBER||You are told that the number is incorrect or the voter’s name does not match what appears on CallHub, or you hear fax tones.|
|REFUSED||The person refuses to speak with you, is rude, or hangs up without answering any questions.|
|LEFT MESSAGE||Left voicemail.|
|MOVED||Person no longer resides at the address listed.|
|DO NOT CALL||The person asks to be removed from the list.|
Hi _______, my name is [FIRST NAME]. I’m a volunteer with Activate America calling to encourage you to join Pennsylvania’s Annual Mail-In Voter List to receive a mail-in ballot for all elections this year!
You can easily sign up online at vote.pa.gov (“vote dot pa dot gov”) to ensure you have a safe, secure, and reliable option for voting in this year’s elections.
Thank you for being a voter!
LIVE VOTER SCRIPT
Hi, is [VOTER NAME] available?
My name is _______. I’m a volunteer with Activate America calling to encourage you to join Pennsylvania’s Annual Mail-In Voter List to receive a mail-in ballot for all elections this year. As a registered voter, you can easily join the early voting list online.
Can we count on you to sign up to receive mail-in ballots for all elections this year?
Great! You can easily sign up online at vote.pa.gov (“vote dot pa dot gov”) to ensure you have a safe, secure, and reliable option for voting in this year’s elections.
Thank you for being a voter!
I understand. Voting by mail is a safe and secure way to cast your ballot. If you do decide to vote by mail you can easily sign up online at vote.pa.gov (“vote dot pa dot gov”).
Thank you and have a great day.
VOTING IN PERSON
Thank you for having a voting plan. If you change your mind, you can easily sign up online at vote.pa.gov (“vote dot pa dot gov”).
Thank you for voting!
Wonderful! Be on the lookout for your mail-in ballot to arrive sometime in April for the statewide primary on May 17th.
Thank you for being a voter!
END OF CALL:
Click hang up and make sure drop-downs are filled out, then save.
What is the Annual Mail-In Voter List?
Pennsylvania’s Annual Mail-In Voter List is a way for voters to automatically get mail-in ballots for all of this year’s elections. Voters may also make a one-time request for a ballot to be mailed to them for any election.
Am I currently registered to vote?
You can check by going to vote.pa.gov and clicking the “Register to Vote” tab at the top, then “Check Your Voter Registration” in the drop-down menu.
I already requested an absentee ballot; when should I receive it?
Thank you for taking that step! You should receive it sometime in April. If you’re uncertain about the status of your vote-by-mail ballot, you can call your local registrar’s office. You can find them by visiting vote.pa.gov and clicking “Find Your County Election Office.”
Can I return my ballot at a drop box or early voting site?
In all counties, you can drop off your ballot at your County Board of Election Office. Some counties also have additional drop boxes, drop-off sites, and/or satellite offices. You should inquire with your county election office to find out, and you can find them by visiting vote.pa.gov and clicking “Find Your County Election Office.” Ballots must be received by 8:00 p.m. on Election Day if dropped off, and if mailed, they must arrive by election day, so you should mail it at least five days in advance to be safe.
Can I return my ballot on election day?
You can return your ballot at your County Board of Election Office, and in some counties, at a drop box, drop-off site, and/or satellite office. You should inquire with your county election office to find out, and you can find them by visiting vote.pa.gov and clicking “Find Your County Election Office.”
At an in-person voting site, you cannot drop off your vote-by-mail ballot, but you have two options:
- If you received a mail ballot but did not complete it, you may surrender your un-voted mail ballot, along with both envelopes, at your polling place and vote with a regular ballot.
- If you believe that you are eligible to vote in person, you can vote by provisional ballot. Your provisional ballot will be reviewed by the county board of elections after Election Day. If you requested a mail ballot but did not receive it, or you do not have it to surrender at your polling place, you may vote by provisional ballot at your polling place. Remember that it is unlawful to fraudulently vote more than once in the same election.
If you did vote your mail ballot and returned it to your county board of elections, you are not eligible to vote at your polling place, as you’ve already cast your ballot.
Where can I find my local registrar’s office?
You can find them by visiting vote.pa.gov and clicking “Find Your County Election Office.”
Where can I find my polling place?
You can find your polling location by using the Department of State’s online lookup tool. You can find it by going to vote.pa.gov and clicking “Voting in PA” in the top tab, then “Voting at a Polling Place” in the drop-down menu, and “Where’s my polling place?”
When are the elections?
Pennsylvania’s primary election will take place on and before May 17, 2022. The general election will be held on and before November 8, 2022.
Who’s on the ballot?
Various races will be on the ballot including US Senate, US House, Governor, and other offices.
Do I need a witness?
No there are no notary or witness requirements for a mail-in ballot.
Are you a partisan organization?
I am volunteering with Activate America, an organization focused on holding and expanding the Democratic majorities in Congress.